Need a hand? We’re here to help. Browse the common questions below, or reach our team directly — we respond to most messages within 24–48 hours.
For help, questions, or feedback, email us anytime:
info@boxxscore.comOpen the post or profile, tap the “…” / report icon, and choose a reason. Reports go straight to our moderation team, and we act on objectionable content within 24 hours. You can also email us at abuse@boxxscore.com.
Open the user’s profile, tap the menu, and choose Block. Blocked users can’t see you or interact with you, and you won’t see them.
You can delete your data from within the app’s settings, or email info@boxxscore.com with the subject line “Delete My Data” and we’ll take care of it.
No — you don’t need to display your real name to other users. We just ask that you keep things honest and respectful.
BoxxScore is for adults aged 18 and older only.
The core experience is free. If we offer any optional paid features, they’re billed through your Apple ID, and refunds for those purchases are handled by Apple.
Please use our Report a Concern process. We review every report and remove content that violates our Community Guidelines or the law.
Your safety comes first. BoxxScore gives you in-app tools to report content and block users, and our team acts on objectionable content within 24 hours.
BoxxScore is distributed through the Apple App Store. Any optional purchases are processed by Apple under your Apple ID. Because Apple handles billing, refund requests for in-app purchases are managed by Apple through reportaproblem.apple.com. If you believe you were charged in error, contact us at info@boxxscore.com and we’ll help where we can.
We aim to respond to all inquiries within 24–48 hours on business days. For urgent matters, add “URGENT” to your email subject line.